How soon will you reply after I message you on LINE?
Our team replies on LINE within 24 hours. An automatic reply arrives right away, and then our team sends you the steps to start your trial.
Will I be charged automatically after the free month?
No. Nothing is debited automatically, and no card is needed. Payment is by PromptPay or bank transfer, so before the free month ends, we check with you on LINE whether you want to continue and which plan you prefer.
How much does it cost, how do I pay, and do I get receipts?
Per restaurant, the monthly plan is 1,900 THB per month and the annual plan is 19,000 THB per year (paid upfront). Both exclude VAT, and with more than one restaurant the fee applies to each one. Pay by PromptPay or Thai bank transfer. Official Receipts and Tax Invoices (ใบกำกับภาษี) are issued by our Thai entity, RQC.Thailand Co.,Ltd. (Tax ID: 0105566008649).
Can I cancel, or switch to the annual plan?
Yes. The monthly plan has no minimum term, so you can cancel any time. You can also switch to the annual plan at any time. Before you sign up, we confirm in writing on LINE when the switch takes effect, when the annual term starts, and how early cancellation is handled.
Do I need special devices or an app? Do more devices cost more?
No to both. It runs in the web browser on the phones, tablets and PCs you already have, with no per-device fees. Language is set per device, so the manager's phone can show English while the tablet on the floor shows Thai.
At another restaurant, can I see a guest's notes and visit count?
You can see the notes. Guest records and notes (allergies, seating requests) are shared across your restaurants. The number of visits and bookings and the latest booking date appear on the guest screen on a tablet or PC, and count the restaurant you have open.
Is there online booking for guests, or automatic reminders?
No. Rezabo is a reservation book for your staff, who put phone and LINE bookings into one place. There are also no automatic confirmations or reminders (including LINE notifications), no prepayments or deposits, and no data sync with POS registers. Because there is no online booking, there is no booking commission.
What does the free setup include?
Table names, seat counts and the basic layout. It does not include importing an existing guest list from CSV, re-entering past bookings, POS integration, or LINE booking for guests. If you need a CSV import or past bookings re-entered, ask us about scope and availability. Rezabo does not have POS integration or LINE booking for guests.
Can I try the demo with real guest names and phone numbers?
No, please do not. The demo uses sample restaurants so you can see how it works. We set up an environment for your restaurant after we talk on LINE.